Tashkent restaurants translate menus into Uzbek to comply with State Language Law

According to the press service of the Competition Committee, the inspections were launched in response to public complaints on social media and other platforms, expressing dissatisfaction that food service outlets across the country were providing services in foreign languages while neglecting the state language.

The investigations revealed that menus were primarily presented in foreign languages such as Russian, English, Turkish, Chinese, and others.

For example, at Basri Baba, a Turkish cuisine restaurant in Tashkent, it was discovered that the menu was available only in Turkish. This was found to cause inconvenience to customers. Following the inspection, the restaurant took corrective measures and ensured that the menu was made available in Uzbek as the primary language, alongside translations in foreign languages.

Similarly, a complaint regarding the CHINA CHUAN CHUAN Chinese restaurant, operated by the LLC of the same name, stated that customers were being served in foreign languages only. After reviewing the case, appropriate legal actions were taken. As a result, staff members who can serve customers in Uzbek have been employed, and the restaurant now provides translated menus in Uzbek in addition to the original Russian and Chinese versions.

A complaint on social media also targeted the Bon! café, owned by MIRZO-BOBUR LLC, where customers were reportedly being served only in Russian. The inquiry showed that across its 26 branches, the café now offers menus in Uzbek based on customer requests, along with Russian and English versions.

Another case involved the CakeLab dessert restaurant chain, which was criticized online for offering menus only in Russian. The issue was addressed with the restaurant’s management, and the menus have since been aligned with the requirements of the state language.

“For reference, according to Article 6 of the Law 'On Protection of Consumer Rights,' information about a product (work, service) must be provided to the consumer in the state language. This information may also be offered in other languages as an addition,” the statement reads.